Submit images of skin issues and receive a response from dermatologists of your choice within 48 hours.
Immediate help from a
dermatologist nearby!
Get a diagnosis from a dermatologist from the comfort of your own home in just a few hours with no waiting time.
- Many dermatology practices offer OnlineDoctor
- Conveniently upload photos from home
- Basic insurance covers the costs, depending on the excess and insurance model
How it works
Get your diagnosis in just three simple steps
Step
1
Select a Doctor
Step
2
Describe symptoms and upload photos of the skin problem
Step
3
Receive specialist diagnosis
Experiences with OnlineDoctor
Frequently asked questions
We have put together the most important information for you here. If you have any further questions, you will find all the answers in the FAQs.
Basic health insurance covers the costs — depending on your deductible and insurance model. The total cost is a maximum of CHF 100, determined by the doctor’s processing time. You will receive a specialist diagnosis, personalized treatment recommendations, and an invoice you can submit directly to your health insurer. There’s no need to wait for consultation hours or available appointments. This makes our online service faster and significantly more affordable than an in-person visit to a dermatologist.
At OnlineDoctor you get professional first aid for skin problems of all kinds. Here are just a few examples:
- Rash
- Neurodermatitis
- Psoriasis
- Abscesses
- Eczema on the face
- Acne
- Allergic reactions
- Venereal diseases (scabies, genital warts, chlamydia, etc.)
- Warts
- Age spots
- Skin cancer
- Fungal infections
- Hailstones
- Shingles
- Insect bites
- and much more
In 85 % of all cases, dermatologists can provide a diagnosis online and give you recommendations for further action. If this is not possible — for example, because you need a blood test, a swab, or a surgical procedure — you will usually receive a timely appointment at the practice you selected.
Once you have received the email with the download link to your recommended course of action, the invoice can be downloaded directly below the medical assessment.
Do you urgently need a diagnosis and therapy recommendation for your skin problem?
Real doctors from your area