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labelled medical device

Start treatment

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Without an appointment online to the dermatologist of your choice!

The diagnosis takes an average of 7 hours
Local practices near you
Anywhere in Switzerland for only 55 CHF
> 200’000 treatments performed

Start treatment

91 % recommend OnlineDoctor

Labelled medical device

From Swiss dermatologists

Our medical network

At OnlineDoctor you can choose between 150 dermatologists in Switzerland. Simply click on the maps and find a specialist near you. This way you can quickly and easily have your skin problem clarified online by a local practice.

How it works

1. Security of your data

The security of your data is our highest priority. In order for us to ensure that your inquiry and the associated data are only accessible to you, we ask you to verify your mobile phone number in the first step.

2. Select a Doctor

You decide who should look at your skin problem online. Select the dermatologist you want.

3. Describe symptoms and upload photos of the skin problem

Describe your skin problem using our intelligent chat assistant and take a photo of the affected area. The information is very important for dermatologists.

4. Receive specialist diagnosis

Within a short time, you will receive our specialist assessment and a concrete recommendation on what you can do about your skin problem.

Start treatment

How it works

Data privacy

The privacy of your data is very important to us. In order to ensure that your request and the associated data are only accessible to you, we ask you to verify your cell phone number in a first step.

Choose a dermatologist

You decide who should look at your skin problem online. Choose a dermatologist from our medical network.

Describe the symptoms and upload photos of the skin problem

Answer questions about your skin problem and take three photos of the affected area (one overview photo and two close-ups from different angles). This information is very important in order for the dermatologist to make an assessment.

Get a specialist diagnosis

Within a short time (usually in 7 hours, maximum in 48 hours) you will receive our specialist diagnosis and a specific recommendation on what you can do about your skin problem.

Experiences with OnlineDoctor

    
 
 
       
  
 
    
   mihaela Tucan 
 17. November, 2024.
 
 
 
      Contente d’avoir un avis en urgence .
  
 
    
   Eliane Rérat 
 16. November, 2024.
 
 
 
      Application simple et rapide. Facile a comprendre. Excellent feedback
  
 
    
   Rosa Costa 
 15. November, 2024.
 
 
 
      sehr rasche und beruhigende hilfe am wochenende. tiptop
  
 
    
   matthias wellhausen 
 4. November, 2024.
 
 
 
      Ho provato x la prima volta il servizio per un problema dermatologico e l'ho trovato molto  efficente
  
 
    
   Lore Campana 
 1. November, 2024.
 
 
 
      
  
 
    
   Séverine Robyr 
 25. Oktober, 2024.
 
 
 
      Il sistema On line doctor funziona benissimo, a maggior ragione se si pensa che per ottenere un consulto da un dermatologo ci vogliono almeno sei mesi! il sito è facile da utilizzare, basta spedire tre foto del problema dermatologico, con una breve descrizione e in un giorno ho ricevuto la risposta da parte del medico prescelto, con relativa diagnosi e consiglio sul farmaco da utilizzare. Ho usato il sistema due volte, nel primo caso ho poi contattato il medico stesso via e-mail per farmi mandare  la ricetta. Nel secondo caso il medico che mi ha risposto mi ha consigliato di rivolgermi al mio pediatra per farmi fare la ricetta. Per migliorare ulteriormente il servizio si potrebbe aggiungere l’opzione “ Richiedi direttamente ricetta” nel caso sia necessaria per risolvere il problema. Sicuramente lo consiglio come sistema per un consulto dermatologico.
  
 
    
   Lucia Grimaldi 
 24. September, 2024.
 
 
 
      
  
 
    
   Bernard Dubuis 
 16. September, 2024.

Frequently asked questions

We have put together the most important information for you here. If you have any further questions, you will find all the answers in the FAQs.

The one-off costs amount to CHF 55 incl. VAT. You will receive an initial specialist assessment (or second opinion) from OnlineDoctor within 48 hours, including a recommendation for action regarding your skin problem. If the dermatologist recommends an additional visit to the practice, the visit and the consultation/treatment carried out there are expressly not included in the costs.

OnlineDoctor works with the largest health insurance companies in Switzerland. If you have health insurance with one of the following insurers, you can benefit from reduced rates:

CSS-insured persons can take advantage of the service at reduced costs. With the code CSS49 you will receive a discount of CHF 6. If you have the supplementary outpatient insurance myFlex? Class outpatient supplementary insurance, then you can have 90% of the cost of the online skin check reimbursed by CSS.
SWICA policyholders also receive a CHF 6 discount with the code SWICA22
Sympany policyholders with supplementary outpatient insurance (plus or premium) will be reimbursed CHF 11 upon presentation of the invoice (further information can be found below in the FAQs)
ÖKK-insured persons also receive the online skin check at a reduced price. With the code OEKK49 you will receive a discount of CHF 6. The discount code must be entered directly when ordering. No further costs will be covered.

At OnlineDoctor you get professional first aid for skin problems of all kinds. Here are just a few examples:

Rash
Neurodermatitis
Psoriasis
Abscesses
Eczema on the face
Acne
Allergic reactions
Venereal diseases (scabies, genital warts, chlamydia, etc.)
Warts
Age spots
Skin cancer
Fungal infections
Hailstones
Shingles
Insect bites
and much more

The following pharmacies offer OnlineDoctor. By clicking on the links of our partner pharmacies, you can find out in which pharmacies you can use OnlineDoctor.

Once you have received the email with the download link to your recommended course of action, the invoice can be downloaded directly below the medical assessment.

Why OnlineDoctor?

Uhr zeigt auf 3 Uhr

Diagnosis in a few hours

Always & everywhere available

Karikatur eines Arztes und einer Ärztin

> 150 dermatologists in Switzerland

Labelled medical device

Do you urgently need a diagnosis and therapy recommendation for your skin problem?

Start enquiry now

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